Make sure there are no disturbances or obstacles between the router and the Canon Pixma MX490 printer.

If the page opens, then there is definitely a problem with the Canon Pixma MX490 printer itself. One of the primary causes may be the disturbance between the printer and the router.

Wait for at least 3-5 minutes, then connect the power cord back to the router and wait for all the lights to show up.

Remove the AC power cord from the router and from the power source.

(Scenario: If the page does not open, the problem is with the wireless connection.

Visit a web page of your choice and see if the page opens.

Open the default browser on your computer.

The problem can also be because of the wireless connection. “The Canon Pixma MX490 scanner not connecting to Wi-Fi” does not mean there is a problem with the printer.

Click the Auto button and wait for the scanning to begin.

Make the necessary changes (paper size, resolution, etc.) based on your scanning requirements.

Open the Auto Document Feeder and place the original document you want to scan (with the printed side facing down).

Finally, click the Select button and click Download.

Next, choose the Operating System from the drop-down list.

Open the support page for the Canon MX490 printer and click on the Drivers & Downloads tab.Download the Utility from the Official Canon Support page.Use the IJ Scan Utility to scan from the Canon Pixma MX490 printer.Check if you have placed the document properly for scanning.Įnsure that you have the Canon IJ Scan utility downloaded to your computer.Make sure that the Canon Pixma MX490 printer is connected to the computer (wired or wireless).

Canon mp490 printer not responding